Refund Policy
Refunds
Given the nature of digital content that can be downloaded instantly after a purchase has been made; there is no “trial” or “grace period” after purchasing a subscription or any product, which means all sales are final. Once you have downloaded an item, there is no way to “return” it. As such refunds cannot be provided unless we have made changes to these terms that materially affect you to your detriment. In such a case a pro-rata refund will be provided for any whole unused months.
Refund requests will not be entertained by any means if any product has already been downloaded.
Refund Requests
We will assess refund requests on their merits but generally, we also reserve the right to refuse a refund in following situations:
– you have changed your mind about an item/subscription.
– you bought an item by mistake and the product(s) was sent/already downloaded by you.
– product was bought by your employee or inmate from your PayPal account which he/she had legal access.
– You can not install the downloaded product.
– The product is incompatible with your WordPress, plugins or web server settings.
– The product does not function as you want.
– The product displays a message about the need to enter a license key or activation.
– You broke your website when installing the product.
– You did not receive technical support on JAWAHOST.
– You refused provide to our support staff access to your web-site to investigate our product you are having issue with.
In addition, we inform you that JAWAHOST is not a manufacturer company and is not responsible for the performance of the downloaded products, whether they meet your expectations or whether the products work efficiently. If this is not acceptable to you, please do not purchase any services or products from us. We will not respond positively to any refund request in this regard.
Please also note that:
– You may cancel your account at any time, however, there are no refunds for cancellation.
– If you will get a refund you cannot use downloaded premium products any more.
– Refunds can take up to 14 days to reflect in your account.
Refund Policy
Refunds
Given the nature of digital content that can be downloaded instantly after a purchase has been made; there is no “trial” or “grace period” after purchasing a subscription or any product, which means all sales are final. Once you have downloaded an item, there is no way to “return” it. As such refunds cannot be provided unless we have made changes to these terms that materially affect you to your detriment. In such a case a pro-rata refund will be provided for any whole unused months.
Refund requests will not be entertained by any means if any product has already been downloaded.
Refund Requests
We will assess refund requests on their merits but generally, we also reserve the right to refuse a refund in following situations:
– you have changed your mind about an item/subscription.
– you bought an item by mistake and the product(s) was sent/already downloaded by you.
– product was bought by your employee or inmate from your PayPal account which he/she had legal access.
– You can not install the downloaded product.
– The product is incompatible with your WordPress, plugins or web server settings.
– The product does not function as you want.
– The product displays a message about the need to enter a license key or activation.
– You broke your website when installing the product.
– You did not receive technical support on JAWAHOST.
– You refused provide to our support staff access to your web-site to investigate our product you are having issue with.
In addition, we inform you that JAWAHOST is not a manufacturer company and is not responsible for the performance of the downloaded products, whether they meet your expectations or whether the products work efficiently. If this is not acceptable to you, please do not purchase any services or products from us. We will not respond positively to any refund request in this regard.
Please also note that:
– You may cancel your account at any time, however, there are no refunds for cancellation.
– If you will get a refund you cannot use downloaded premium products any more.
– Refunds can take up to 14 days to reflect in your account.
Also, go through our Terms & Conditions for more details.